Delivery Information

Great news... Pacific Wines delivers to the UK! 

The delivery fee is £12 per shipment. Free for orders over £100. 

Delivery is next day for orders placed by 2pm Monday to Friday (for delivery Tuesday to Saturday). 

Orders placed on Saturday or Sunday will be delivered on Tuesday.

Packaging

No plastic! 

Following our ethical and sustainable vision, we are working with Flexi-Hex ®. Their goal is to remove plastic from the packaging industry and raise awareness of the environmental threats currently facing our world. 

Their packaging uses a patented, honeycomb design made from paper, which is strong, adaptable, and biodegradable. Resulting in an eco-friendly product that doesn’t compromise on quality and functionality.

You can check out their website here: https://www.flexi-hex.com/

Returns

Broken or damaged goods:

If your order is damaged or broken during transit, please take a photo of the content, retain the parcel and contact us directly at info@pacificwines.co.uk.  

Wrong orders or missing item: 

If you are missing an item, or did not receive the right thing, please keep the order and contact the team at info@pacificwines.co.uk.